Privacy Policy

Last updated: 27th October 2025

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1. Introduction

Welcome to borneotwitchers.com (the “Site”), a tour operator specialising in birdwatching. We also host an educational school camp and corporate team building. Our goal is for birdwatching enthusiasts to share sightings, connect, and celebrate the avian biodiversity of Borneo. Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

By using the Site, you consent to the data practices described in this policy.

2. Information We Collect

We collect several types of information to provide and improve our services to you.

• Personal Information: When you register for an account, we may collect:
  • Username
  • Email Address
  • Password (stored in a hashed format)
• User-Generated Content: This is the core of our community and may include:
  • Bird sighting records (species, date, time, precise or general location)
  • Photographs and videos
  • Forum posts, comments, and messages
  • User profiles and biographies
• Automatically Collected Information: Like most websites, we automatically collect:
  • Log Data: Your IP address, browser type, pages visited, time and date of visits, and other usage statistics.
  • Cookies and Tracking Technologies: We use cookies (small text files stored on your device) to remember your preferences, understand how you use the Site, and enhance your experience. You can control cookie settings through your browser.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your user account.
• To display your sightings, posts, and content to other members as part of the community features.
• To facilitate communication between members (e.g., through forums or private messaging).
• To moderate the community and ensure a safe, respectful environment.
• To analyze site usage and improve the functionality and content of borneotwitchers.com.
• To send you administrative emails (e.g., account verification, password resets, policy updates).
• To send you optional newsletters and updates about the site (you can opt-out at any time).
• To aggregate and anonymize data for conservation, scientific, or educational purposes (e.g., “Annual Bird Population Trends in Borneo”). In this form, the data is not personally identifiable.

4. Sharing Your Information

We value your trust and do not sell, trade, or rent your personal identification information to third parties. We may share information in the following specific situations:

• With Your Consent: Your username and any information you voluntarily post on the Site (sightings, photos, forum posts) are visible to other members of the community.
• Location Data Sensitivity: We understand that precise bird sighting locations can be sensitive. We will provide you with clear options to control the precision of the location you share (e.g., exact GPS coordinates, a nearby landmark, or just the general region).
• Service Providers: We may employ third-party companies (e.g., for web hosting, data analysis, or email delivery) to facilitate our Service. These parties are obligated not to disclose or use your information for any other purpose.
• Legal Obligations: We may disclose information if required by law, to protect our rights, or to comply with a judicial proceeding, court order, or legal process.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and Portability: You can request a copy of the personal data we hold about you.
• Correction: You can update your account information and profile at any time.
• Deletion: You can request that we delete your personal data. Please note that this may require the deletion of your account and all associated content.
• Withdraw Consent: You can opt-out of promotional communications by using the “unsubscribe” link in those emails.

To exercise these rights, please contact us using the information provided below.

7. Children’s Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, your data, or our practices, please contact us at:

Email: borneotwitchers@gmail.com
Contact us on Whatsapp: +673 727 3453